Frequently asked questions
Quick answers for the most common buyer and vendor questions.
How do buyers contact sellers?
Buyers can reveal phone details after signing in, then continue by phone call or WhatsApp where available.
Does every seller have a verification badge?
No. New shops are not auto-verified. Verified badges should represent manual review by the platform.
How do I report a suspicious product or seller?
Use the report buttons on product pages and shop pages, or visit the dedicated report page.
Can I save items for later?
Yes. You can save products and revisit them later from the saved items page.